Your safety is our top priority
First, and this is THE MOST IMPORTANT CHANGE, please call us when you arrive and wait in your car for us to let you know when you can come in. We have eliminated our waiting area to make our hair stations 6 ft apart so there is no where to wait. Plus, this helps us limit the number of people in the salon and spa at one time. Call 919-435-7373
There will be a form that is emailed to you with your appointment confirmation, our COVID-19 Liability Waiver and Pre Visit Questions Form, please fill this out no more than 12 hours before your appointment. When you call to let us know that you are here the receptionist will confirm that it is filled out and confirm the information provided. If it is not filled out she will read it to you and filled it out over the phone.
Please no guests, spouse, friends, etc coming along with you to your appointment. Appointments for guests 17 years of age and under a parent is allowed to come in.
Masks: Masks will be worn by all staff and it is HIGHLY ENCOURAGED that all clients wear one during their visit. We ask that you wear a mask that loops around the ear and not tied in the back for hair appointments. If you do not have a mask or do not want to risk hair color getting on it disposable masks will be available.
Information directly form the NC Board of Cosmetic Arts regarding Masks/Face Coverings: People whose religions beliefs prevent them from wearing a face covering, people that cannot wear a face covering due to a medical or behavioral condition, and people who are under 12 years of age are exempt form the requirement of wearing a face covering. Children under 2 years of age shall not wear a face covering so that their breathing may not be inhibited.
Once you enter you will be asked to wash/sanitize your hands.
Your appointment will then proceed almost as normal. We are following the guidelines set by the state board with extra sanitation measures between clients.
We ask that you only bring in with you what you absolutely need for your appointment, leaving personal items in your car. We are not serving snacks or beverages at the time. So if you would like to bring a beverage with you please do so.
At the end of your Appointment we will be allowing one guest at checkout at a time. We will be CASHLESS. All payments for services can be on debit or credit card, if you have a card on file we will prefer to run that so that it is contact less. If you normally give your service provider a cash tip we are encouraging the use of Venmo. This will still allow the service provider to get the tip quickly and directly. Venmo information will be posted at the front desk.
There may be more information or changes as we go along and get into our new rhythm so please be patient with us.
We look forward to seeing you soon!